Mental Healthcare and Insurance Support
At Wellington Counseling Group, we want to ensure that seeking treatment for mental health disorders and support is as worry-free as possible. We strive to address all insurance coverage questions from the start. Since navigating your health insurance policy can be confusing and frustrating, we have dedicated insurance claims specialists to assist you—even prior to seeking services at our practice—with a free and fast consultation related to your specific policy and the mental health benefits it provides.
Most of our providers accept Blue Cross Blue Shield (PPO only), and we will submit claims for you if we are an out of network provider in order to facilitate reimbursement. As of September 2019, select clinicians at our Northbrook office will accept many Aetna plans.
Already A WCG Patient?
If you are already a Wellington Counseling Group client, we can help you understand your policy’s deductibles, in-network and out of network definitions and applicability, co-payments, co-insurance and any other terms related to your care at our offices.
Contact our billing specialists to learn more about how your insurance can support your mental health care efforts at Wellington Counseling Group.
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage (typically self-pay patients or out of network plans) an estimate of their bill for health care items and services before those items or services are provided.
In these instances:
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.
- If you schedule a health care service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling.
- If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling.
- You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.